Information Technology Support

The Information Technology Support (IT) program provides students with the basis to become an IT support professional in a help desk environment in just one semester.

The IT Support certificate program builds the broad IT foundation needed to understand the terminology and methodologies of IT specialties in the workplace through instruction that includes hands-on implementation practices using current IT tools.

Affordable & flexible learning options

Hands-on training from industry experts

Career opportunities in virtually any industry

Potential Jobs:

Computer Help Desk Specialist
IT Technician
Computer Support Specialist
Network Support Specialist

Salary Information:
Median Wage: $31.04 per hour
Top Earners: $44.25 per hour

Information provided is for Minnesota. See current data at mn.gov/deed.

About the Program

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What to Expect from the Learning Environment

The Information Technology Management programs at Anoka Technical College are completely online.

Laptop Requirements

All students are required to provide their own PC laptops that meet the following minimum requirements:

Intel Core i7 8th Gen
Quad Core, 1.8Hz Clock Speed
16 GB RAM
512 SSD GB Hard Disk

Part-Time Options

Students can choose to complete this program part-time. Part-time students will take longer to complete their program than students who follow the full-time sequence listed on the official program guide.

Because every course may not be offered each semester, it is important for part-time students to reach out to their faculty advisors for help in planning their long-term, part-time course sequence.

First Semester Course Options

Required: TLIT1005 - Technology Fundamentals

Additional to be added until you reach desired credits:
BDAT 1005 - Data Analysis Fundamentals
ITEC 1003 - Networking Fundamentals
ITEC 1011 - Programming Logic & Design
ITEC 1016 - Web Development Technologies

View Course Schedule

Developmental Courses

Degree students must take MATH 1550 Introduction to Statistics which requires a ACCUPLACER QAS (Quantitative Reasoning, Algebra & Statistics) score of 265. Students who do not meet any of the prerequisites must take the appropriate developmental math course(s) (MATH 0801 Basic Math and/or MATH 0900 Elementary Algebra) as determined by the placement chart before taking MATH 1550.

For detailed questions about your program or to plan your long-term part-time sequence, reach out to your faculty advisor.